At Tony and Max Designs, we strive to deliver your purchase with excellent service and flexibility.
Our delivery service is more than just the safe transportation of your purchase – it’s a commitment to your satisfaction. We offer a comprehensive service designed to handle every detail and give your a seamless experience.
We will send your order to you as soon as possible, but please allow up to 2-5 business days for your order to be processed and shipped, and we do ship on weekends and holidays. We use UPS Home Delivery as our shipping provider.
Track the progress of your order
When you place an order with us, a confirmation email that contains your order information will send to the email address you filled. After your order is processed and shipped, a shipping confirmation email will send to you which includes your shipment information and tracking number. If you have not received these emails in your inbox, you may need to check your spam or promotions folder.
When will my package be delivered?
We cannot guarantee the shipping times quoted by the carrier. Any delays in receiving your order due to weather conditions or other natural causes are outside of our control.
Usually, a package will take 3-5 business days to be delivered to our customers after shipment within the United States.
How much does shipping cost?
We provide FREE SHIPPING for all the orders shipping to locations inside of the United States via UPS. (excluding Hawaii, Alaska, and Puerto Rico)
If your location is in Hawaii, Alaska, and Puerto Rico, an additional shipping fee will be applied to your order.
Note: as soon as your order left our warehouse and you are wise to cancel your order, a shipping fee will be charged based on the actual shipping cost of your order that we pay to our shipping provider.
Sales Tax: The price of item(s) in our shop does not include sales tax. According to CDTFA, a sales tax will be applied to your order based on the State sale tax on your shipping address. The sales tax will automatically be calculated after you fill in the order information on the check-out page.
Customer Pick Up
For customers located close to our warehouses, we are pleased to offer free customer pick-up services! Our warehouses are located at 1161 N Cosby Way, Suite J, Anaheim, CA 92806. The warehouse pick-up location is determined by where the stock for your order is housed. During checkout, if you are wise to pick up your order at our warehouse, you can choose the Local Pick Up option under the shipping option.
Do we ship internationally?
At this moment, we are focused on improving our customer shopping experience in the Contagious United States market, but we are able to ship to locations outside of the contiguous United States, and additional shipping charges will be applied. If you living outside of the Contagious United States or other countries, please email or call us for ordering detail.
How will my item(s) be delivered?
If you have selected Standard Shipping, this service includes a delivery appointment and a threshold delivery to the first dry area/garage or lobby/service area of a high-rise building. Smaller items may be shipped with FedEx, UPS, or another similar small parcel carrier. All shipments will require a signature upon delivery.
You can include delivery instructions or special requests during the check-out stage of your order.